Monarch's primary objective is the maintenance of the highest possible levels of operational safety. We believe it is essential that our customers have absolute confidence in their safety when they choose to fly with us.
Safety considerations will always take precedence over other aspects of the company's business. Awareness and diligence by every member of staff is encouraged to ensure maintenance of the required standards. Monarch is committed to a process of continuous review and improvement of our methods of management, aircraft maintenance and operation. In this way, we will ensure that the highest standards of safety and regulatory compliance are consistently achieved.
All members of staff, at every level, carry a responsibility for ensuring that the trust our customers place in us is justified.
Monarch Airlines gives the highest priority to the safety of its passengers. We are regulated by the United Kingdom Civil Aviation Authority (CAA) which issues our Air Operators Certificate (AOC).
UK Civil Aviation Authority
The following is a quotation from the UK CAA's Safety Regulation Group:
"Flying is one of the safest ways to travel and the United Kingdom's air safety record is one of the best. The CAA's Safety Regulation Group (SRG) is the functional area within the Civil Aviation Authority entrusted with making sure it is maintained.
SRG's fundamental safety role is to set the safety standards and to satisfy itself that they are achieved. This includes:
The UK airline industry has moved in recent years to the European Joint Aviation Regulations standards (JAR-OPS). Monarch was one of the first airlines to be issued with a JAR-OPS Air Operators Certificate in November 1997. As part of JAR-OPS, we were also one of the first airlines to introduce a Flight Operations Quality System which ensures the maintenance of the highest operational safety standards.
Monarch has always led the way in the introduction of new safety technology. Our fleet of Airbus and Boeing aircraft is one of the most up-to-date in the industry.
We were the first UK airline to introduce the advanced new Airbus A330-200 long haul aircraft and the first to achieve the demanding Extended Range Twin-Engine Operations (ETOPS) approval on this aircraft. This has built on the many years of successful ETOPS operation with our Boeing 757 and Airbus A300-600 aircraft.
Being at the forefront of technology is not a recent phenomenon for Monarch. The company was a launch customer for the successful Boeing 757 and was the first charter carrier in the world to operate the type in 1983. This proud achievement was echoed in 1999, when Monarch again became the first charter operator of the new Rolls Royce Trent powered Airbus A330-200.
This investment policy is not only applied to new aircraft. Monarch has recently fitted improved Traffic Alert and Collision Avoidance Systems (TCAS) to the whole fleet, years in advance of the forthcoming regulatory requirement. Additionally, although all new aircraft delivered to Monarch are now equipped with Enhanced Ground Proximity Warning Systems (EGPWS), we have also chosen to fit the same enhanced systems to existing Airbus and Boeing aircraft.
Monarch has set up its own Air Safety Reporting System, which is designed to share collective industry operational experience and expertise. The company is introducing Quick Access Flight Data Recorder (QAR) routine monitoring to improve safety oversight.